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We can't wait to see you again!


The Club may feel a little different as we gradually reopen, but we're smiling behind our masks. The Club's management team, with direction and approval from the Board of Governors, have put together this COVID-19 Standard Operating Procedures manual. In it, you'll find updated standards and modifications for service, increased sanitation measures, as well as information regarding private events. Please review the manual so you and your guests know what to expect when coming to the City Club. 

** Note: Face coverings are now required in the Club unless you are seated at your table, per Governor Cooper's Executive Order No. 147, issued on June 24, 2020.

"Restaurants must have all workerswear face coverings. Restaurants must also have all customers wear face coverings when not at their table, unless the customer comes under an exception identified in the Order.
Exceptions.
This Executive Order does not require Face Coverings for-and a Face Covering does not need to be worn by-a worker, customer, or patron who:
1. Should not wear a Face Covering due to any medical or behavioral condition or disability (including, but not limited to, any person who has trouble breathing, or is unconscious or incapacitated, or is otherwise unable to put on or remove the face covering without assistance);
2. Is under eleven ( 11) years of age;
3. Is actively eating or drinking;
4. Is strenuously exercising;
5. Is seeking to communicate with someone who is hearing-impaired in a way that requires the mouth to be visible;
6. Is giving a speech for a broadcast or to an audience;
7. Is working at home or is in a personal vehicle;
8. Is temporarily removing his or her Face Covering to secure government or medical services or for identification purposes;
9. Would be at risk from wearing a Face Covering at work, as determined by local, state, or federal regulations or workplace safety guidelines;
10. Has found that his or her Face Covering is impeding visibility to operate equipment or a vehicle; or
11. Is a child whose parent, guardian, or responsible person has been unable to place the Face Covering safely on the child's face."
Executive Order No. 147 


2020 COVID-19 Standard Operating Procedures Manual​
Lower Club Level Foot Traffic Floor Plan



We are looking forward to gradually reopening the Club starting with dinner service Wednesdays – Saturdays commencing on Wednesday, July 1. Reservations will be available each night from 5 to 8 pm. Please note, the Club will be closed on July 4 in observance of Independence Day.

We are taking dinner reservations requests via email only, to frontdesk@charlottecityclub.com for July 1 - 18. Your account must be current in order to make a reservation. Please list 2-3 preferred times in your initial email, as we anticipate a high volume of requests and would like to accommodate as many people as we can within the capacity and timing constraints.

CLICK HERE TO VIEW OUR MENUS - also available on your personal device via QR code at your table, OR printed single use menus by request. Note: these menus may change due to product availbility, but this link will always be up to date.

We look forward to seeing you again very soon!

What to expect: Member Experience

  • Reservations will be required to enter the Club at all times, to ensure we are in compliance with the 50% capacity regulations.
  • Your specific time reservation is designed so that only one party will be arriving at the Club at that time. There is a 10 minute buffer between parties, so please only arrive at your designated time.
  • If you have a mask or face covering, we request you wear them once you enter the garage elevator until you get to your table, however, this is preferred, but not required.
  • When members exit the elevator in the lower club lobby they will be greeted by a host and that staff member will thermo scan you and your party. Each member of your party will also be asked if they have experienced any of the COVID-19 symptoms. Upon successful completion of that step you will be escorted to your table.
  • We have implemented one-way foot traffic patterns in the Club so everyone travels in one direction and does not cross by other individuals.
  • All tables are located on the windows and have a minimum of 9 feet spacing. No other parties will need to walk within close proximity of your table.
  • Your gloved server will greet you and bring everything you need for your table.
  • Your server will explain the menu, answer questions, take your order, as well as deliver and clear food and beverage items. They will be mindful of providing excellent service while minimizing interactions with members and guests.

COVID-19 CLOSURE CERTIFICATES

Each Member in good standing will receive 2 $50 dining certificates for April, 2 $50 dining certificates for May, and 2 $50 dining certificates for June. To limit the amount of contact, you do not need to print or bring these certificates in to use them!
  • Good only for a la carte food and beverage purchases (including to-go or take & bake), tax and service charge excluded.
  • Members' account must be current in order to apply a certificate.
  • One $50 certificate can be used per visit, and no credit will be given for any unused portion of certificate.
  • Certificates are non-transferrable and cannot be used in conjunction with Member Dining, birthday or anniversary certificates or wine credits. 
  • To apply certificate, please indicate your desire to use certificate when making your reservation.
  • April Certificates vaild until October 31, 2020
  • May Certificates valid until November 30, 2020
  • June Certificates valid until December 31, 2020.